1. All tee times, tennis courts, soccer dome pitches, badminton and classes have to be paid for on booking.
2. You must check in at reception prior to going to your activity, bringing with you your customer confirmation and membership card if you are a member.
3. All payments are non-refundable and non transferable. A credit will be given in cases where the course / courts / pitches / gym are closed due to adverse weather conditions or other reasons.
4. Play come what may. Only book if you know you can play.
5. Booking Times: Golf - 7 day golfers may book tee times 2 days in advance, 5 day and pay and play members 2 weeks in advance and visitors 4 weeks.
Tennis - Rackets members may book tennis courts 2 days in advance, tennis members 2 weeks and visitors 4 weeks in advance.
Members and non-members of the gym may book classes up to 2 weeks in advance.
Soccer pitches may be booked 4 weeks in advance.
6. All golf bookings are based on 4 balls. Please be aware you may be paired up. All online bookings are a minimum of 2 players per tee off time.
7. Les Ormes is a fantastic complex and we wish to keep it that way. Members are required to respect the etiquette of their chosen activity. A free guide to golf etiquette can be obtained from reception. Not only will this help you enjoy the game but it improves safety. Failure to follow etiquette may, at the discretion of Les Ormes management, make the membership invalid without refund.
8. The correct attire must be worn at all times for each of the sporting activities here at Les Ormes. Any exception to this is subject to the Ranger’s approval.
9. Golf - Metal spikes are not permitted on the course or in the bar / restaurant. No denim jeans, jackets, shirts or other items of denim clothing, no scruffy / work clothes or tracksuits are to be worn on the course.
10. Tennis – Indoor non-marking shoes must be worn at all times whilst on court.
11. Gym – Indoor training shoes only. The correct footwear and clothing will assist you in your training. The Les Ormes Sport Shop has a wide range of golf, tennis and gym products.
12. Soccer Dome - Trainers or astro shoes are permitted. Blades, metal or screw in studs are strictly forbidden.
13. Les Ormes reserves the right to close a facility due to weather, maintenance, or any other activity including corporate events with a booking credit given.
14. When the golf course, tennis courts, soccer dome or the gym is closed, no person may play and all bookings are cancelled. A credit will be given in adverse weather conditions, where the course has been caused to close. It is then up to the individual (s) concerned to re-book their activity by visiting the main reception or emailing reception@lesormes.je within 24 hours of their original booking. Failure to do so will result in the booking being lost.
15. No shows:
Golf - Member / Visitor / Guest tee off times booked, but not fulfilled, will not be entitled to a refund. 5 day and 7 day members that book and do not show will be invoiced at the pay and play members rate. Failure to receive payment may result in your membership being revoked. Please make sure you check in at the reception before going out on the course.
16. Tennis - Member / Visitor / Guest tennis court booked, but not fulfilled, will not be entitled to a refund. Rackets members and tennis members that book and do not show will be invoiced at the non-members rate. Please make sure you check in at the reception before going on to court.
17. Gym - Member / Visitor / Guest booked classes, but not fulfilled, will not be entitled to a refund. Members that book and do not show will be invoiced at the non-members rate. Please make sure you check in at the reception before going up to the gym.
18. Soccer Dome - Member / Visitor / Guest pitch booked but not fulfilled, will not be entitled to a refund.
19. Maximum playing time for 9 holes is 2 hours and 4 hours for 18 holes. This rule was introduced to reduce slow play.
20. Please be on the 1st tee at least 10 minutes prior to tee off time.
21. Customers are responsible for their own actions anywhere on the Les Ormes site. If you damage someone or something it is your responsibility. You can add most sports to your household insurance.
22. We regret we cannot accept liability or pay compensation for cancellation or reduction of service due to acts out of our control. Such acts of force majeure would include; war, threats or acts of terrorism, fire, flood or natural disaster or any similar event outside our control.