Terms & Conditions
1. All sports must be paid for in full on booking.
2. You must check in at reception prior to going to your
activity, bringing with you your customer confirmation and
membership card if you are a member.
3. All payments are non-refundable and non transferable. A
credit will be given, in cases where the booking can not go ahead
due to force majure, This includes
extreme weather, when we may close the golf course. During wind and
rain the golf will remain open for play. Our strict policy is play
come what may.
4. Play come what may. Only book if you know you can play.
5. Booking Times: Golf - 7 day golfers may book tee times 2 days
in advance, 5 day and pay and play members 2 weeks in advance and
visitors 4 weeks.
Tennis - Rackets members may book tennis courts 2 days in advance,
tennis members 2 weeks and visitors 4 weeks in advance.
Members and non-members of the gym may book classes up to 2 weeks
in advance. Soccer Dome pitches may be booked 4 weeks in
advance.
6. All golf bookings are based on 4 balls. Please be aware you
may be paired up. All online bookings are a minimum of 2 players
per tee off time.
7. The correct attire must be worn at all times for each of the
sporting activities
Les Ormes reserves the right to cancel your booking withour refund
if you
are incorrectly attired. See 8.9.10.11
8. Golf - Metal spikes are not permitted on the course or in the
bar / restaurant. No denim jeans, jackets, shirts or other items of
denim clothing, no scruffy / work clothes or tracksuits are to be
worn on the course.
9. Tennis - Indoor non-marking shoes must be worn at all times
whilst on court.
10. Gym - Indoor training shoes only. The correct footwear and
clothing will assist you in your training. The Les Ormes Sport Shop
has a wide range of golf, tennis and gym products.
11. Soccer Dome - Trainers or astro shoes are permitted. Blades,
metal or screw in studs are strictly forbidden.
12. Les Ormes reserves the right to close a facility due to
weather, maintenance, or any other activity including corporate
events with a booking credit given.
13. When the golf course, tennis courts, soccer dome or the gym
is closed, no person may play and all bookings are cancelled. A
credit will be given in adverse weather conditions, where the
course has been caused to close. It is then up to the individual
(s) concerned to re-book their activity by visiting the main
reception or emailing
reception@lesormes.je
within 24 hours of their original booking. Failure to do so
will result in the booking being lost.
14. No shows:
Golf - Member / Visitor / Guest tee off times booked, but not
fulfilled, will not be entitled to a refund. 5 day and 7 day
members that book and do not show will be invoiced at the pay and
play members rate. Failure to receive payment may result in your
membership being revoked. Please make sure you check in at the
reception before going out on the course.
15. Tennis - Member /
Visitor / Guest tennis court booked, but not fulfilled, will not be
entitled to a refund. Rackets members and tennis members that book
and do not show will be invoiced at the non-members rate. Please
make sure you check in at the reception before going on to
court.
16. Gym - Member / Visitor /
Guest booked classes, but not fulfilled, will not be entitled to a
refund. Members that book and do not show will be invoiced at the
non-members rate. Please make sure you check in at the reception
before going up to the gym.
17. Soccer Dome - Member / Visitor / Guest pitch booked but not
fulfilled, will not be entitled to a refund.
18. Maximum playing time for
9 holes is 2 hours and 4 hours for 18 holes. This rule was
introduced to reduce slow play.
19. Please be on the 1st tee
at least 10 minutes prior to tee off time.
20. Customers are
responsible for their own actions anywhere on the Les Ormes site.
If you damage someone or something it is your responsibility. You
can add most sports to your household insurance.
21. We regret we cannot
accept liability or pay compensation for cancellation or reduction
of service due to acts out of our control. Such acts of force
majeure would include; war, threats or acts of terrorism, fire,
flood or natural disaster or any similar force majure events
outside our control.
22. Les Ormes is a fantastic
complex and we wish to keep it that way. Customers are required to
respect the etiquette of their chosen activity. A free guide to
golf etiquette can be obtained from the reception. Not only will
this help you enjoy the game but it improves safety. Failure to
follow etiquette may, at the discretion of Les Ormes staff, lead to
being asked to leave the facility without refund.
