About Les Ormes

COVID-19 Refund Policy

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Stress-free holidays with our COVID-19 Refund Policy for 2021

We all want to make holiday plans and here at Les Ormes, you can book with us in total confidence that you are covered by our COVID-19 Refund Policy. It applies to all existing and new bookings from May to the end of September 2021. If you have any questions about booking, don't hesitate to call our reservations team on +44 1534 497028

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UK Restrictions

If your local government has restrictions on your outbound or inbound travel to Jersey 21 days or less prior to your arrival, you may cancel your booking and receive a full refund within 7 working days.

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Travel Cancellations

If your flight or boat is cancelled prior to arrival, and you haven't been offered alternative flights or ferry crossing, you need to provide evidence of the cancellation within 48 hours to cancel your booking and receive a full refund within 7 working days.

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COVID-19 Diagnosis

If you or a member of your travel party are diagnosed by a medical practitioner or a positive result is confirmed by the track & trace team 21 days prior to your holiday, please forward evidence/certificate to cancel your booking and receive a full refund within 7 working days.

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Jersey Restrictions

If 21 days or less prior to arrival, you are required to isolate on arrival as determined by the Jersey Government for over 24 hours or more, you may cancel your booking and receive a full refund within 7 working days.

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Terms and conditions

Before booking, please read our full terms and conditions.

See full terms & conditions