Climbing Guidelines & FAQs

Height/weight restrictions

To climb you must be over the age of 5 and at least 1 metre tall. Weight restrictions are over 15kg and under 120kg.

Medical restrictions

Certain medical conditions will prevent you from climbing. Please check our terms and conditions if you are in doubt.


Bookings are final. Once made, bookings cannot be changed or refunded. 

What is included in the Climbing Arena?

The Climbing Arena includes 18 climbing walls, including 2 race walls, and the Stairway to Heaven.


You must wear suitable shoes to climb, preferably trainers or boots. 

Booking multiple activities

Climbing and trampolining require a 15 minute briefing session before starting, so you need to have a clear time gap between these sessions. Soft play doesn't need a briefing session, so you can book it to start straight after climbing or trampolining.  

Adult to child ratios

Children under 12 must be accompanied into Jump Jersey by an adult in the following ratios: ages 5 - 12 years old inclusive require one adult to no more than five children. Adults need to remain in the café or viewing areas whilst the activity is taking place. 

Booking the whole centre

You can book the whole of Jump Jersey for £2000 for an exclusive 2-hour party.
There is no minimum number required but the maximum is 120 people at any one time.

Contact Events on 497000 to book or for more information. 

Hot weather policy

The maximum operating temperature for Jump Jersey is 25 degrees celcius. If the temperature as recorded by Jersey Met is forecasted to exceed 25 degrees 48 hours in advance of your booking we are required to close Jump Jersey in the interests of health and safety. In these circumstances, you do not need to contact us and we will automatically refund you in full. Unfortunately, we are not able to move your booking to a different date.