Climbing Party Guidelines & FAQs

Can I book a party over the phone?

No, you can only book online. Current availability is shown via our online booking engine.

Refunds

Bookings are final. Once made, bookings cannot be changed or refunded. 

Adult to child ratios for parties

Children under 12 must be accompanied into Jump Jersey by an adult in the following ratios: ages 5 - 12 years old inclusive require one adult to no more than five children. Adults need to remain in the café or viewing areas whilst the activity is taking place.

How far in advance can I book a party?

Children's parties can be booked online up to 90 days in advance. Please note, you can only book parties online. 

 

 

Party min and max numbers

You can book for a minimum of 10 and a maximum of 20 for Climbing Parties.

Can I increase numbers after booking?

You can increase your numbers after booking up to 48 hours before the party by emailing reservations@lesormesjersey.co.uk provided slots are still available.
Please note at peak times including weekends we may not be able to respond by return email, we will respond as soon as we can.

Note we can not change party details by phone we require it by email. 

 

Where will the party food be served?

The party food will be served in either Jump Jersey or our Brasserie, we will let you know on arrival. Unfortunately we can't guarantee a specific room or let you know in advance where the party food will be served.

Party menu

Party food is served as a buffet, so there is no need to pre-order. We can cater for specific dietary needs on the day without any notice. The menu is:

Pizza Margherita
Housemade 4oz Burger
Breaded fish goujons
Chicken breast lollipops
Vanilla ice cream
Orange or blackcurrant squash                                                                          

Complimentary tea & coffee for adults

Can I decorate the party food table?

Yes, you can get access 30 mins before the party starts. We don't allow sprinklers or banners.

What is included in the party package?

One hour's access to the activity, party food, party bags and a party coordinator to help on the day. The food is served directly after the activity and the whole party last around 2 hours. .

Can I book the whole centre?

You can book the whole of Jump Jersey for £2000 for an exclusive 2-hour party.
There is no minimum number required but the maximum is 120 people at any one time.

Contact Events on 497000 for more information. 

What's in a party bag?

It's a backpack, frisbee, water bottle & straw, sweatband and pen. 



 

Can I just book slots instead of a package?

Jump Jersey slots are available online 14 days in advance. You can book up to 60 slots in one booking, subject to availability.
Party packages include food, a member of staff and party bags, and can be booked up to 90 days in advance. 

Arriving at Jump Jersey

You need to arrive at Jump Jersey 15 mins before a soft play party starts and 30 mins before climbing and Trampoling party's.