Soft Play Guidelines & FAQs

Max height restrictions

To use the Soft play Adventure Area children must be a maximum height of 1.4m The Toddler Area has a maximum height restriction of 1m. No minimum age restrictions apply. 

Refunds

Bookings are firm and slots can't be changed after booking.

What it includes

Soft play includes the Soft Play Area and Toddler Soft Play Area.

Adult to child ratios and age restrictions

Ages 5 years and over require one adult to no more than 5 children. Newborn children to 4 years inclusive, one adult to two children. Children must be accompanied in the soft play area at all times.