Trampoline Party Guidelines & FAQs

Can I book a party over the phone?

No, you can only book online, availability is live and complete via our booking engine. 

Refunds

Party packages are firm and can't be cancelled or changed after booking. Please only book if you are sure.

Adult to child ratios for parties

Children under 12 must be accompanied into Jump Jersey by an adult in the following ratios: Age 5 years to under 12 years old inclusive, require one adult to no more than 5 children. Newborn children to 4 years inclusive, one adult to one child. Adults need to remain in the café or viewing areas whilst the activity is taking place. Newborn children to 4 years inclusive, must be accompanied at all times on the activity. 

Our Advice
We recommend for younger children, especially under 5 you choose the soft play party as much of the equipment in the trampoline area is hight restricted  

 

Trampoline party age restrictions

There are no age restrictions to use the trampolines beds but under 5's must be accompanied on the bed by an adult. We do not charge for the participating adult where the child is under 5, however, the adult will be required to buy trampoline socks. This is the only circumstance where two persons are allowed on one trampoline bed. Some equipment within the trampoline park has height restrictions see terms. 

Please note under 5's must be accompanied by an adult at all times. The adult cannot use the same trampoline. However, the adult can stand on the safety mat at the side of the trampoline.

 

How far in advance can I book a party?

Children's parties can be booked online up to 90 days in advance. Please note, you can't book regular children's parties any other way than online. 

 

 

Party min and max numbers

You can book for a minimum of 10 and an absolute maximum of 40 for a trampoline party.

Can I increase numbers after booking?

You can increase your numbers after booking up to 48 hours before the party by emailing reservations@lesormesjersey.co.uk provided slots are still available.
Please note at peak times including weekends we may not be able to respond by return email, we will respond as soon as we can.

Note we can not change party details by phone we require it by email. 

 

Where will the party food be served?

The party food will be served in either Jump Jersey or our Brasserie, we will let you know on arrival. 
Unfortunately, we can not guarantee a specific room or let you know in advance where the party food will be served. 

 

Party menu

Party food is served as a buffet so there is no need to pre-order. We can cater for specific diety needs on the day without notice. 

Pizza Margherita
Housemade 4oz Burger
Breaded Fish Goujons
Chicken Breast Lollipops
Vanilla Ice Cream
Orange or blackcurrant squash                                                                          

Complimentary tea & coffee for the adults. 

Can I decorate the party food table?

Yes, you can get access 30 mins before the party starts, we don't allow sprinkles or banners. 

What is included in the party package?

One hour's access to the activity, party food, party bags and a party coordinator to help on the day. The food is served directly after the activity and the whole party last around 2 hours. 

Can I book the whole centre?

You can book the whole of Jump Jersey for £2000 for an exclusive 2-hour party.
There is no minimum number required but the maximum is 120 people at any one time.

Contact Events on 497000 to book or for more information. 

What's in a party bag?

It's a backpack with: trampoline socks, frisbee, water bottle and straw, sweatband and pen. 




 

Do parties include trampoline socks?

Yes, trampoline socks are included within the party package. 

Can I just book slots instead of a package?

Jump Jersey slots are available online 14 days in advance of the date only, you can book up 60 slots in one booking if they are available.
Party packages include food, a member of staff, party bags, trampoline socks and can be booked up to 90 days in advance. 

Arriving at Jump Jersey

You need to arrive at Jump Jersey 15 mins before a soft play party starts and 30 mins before climbing and Trampoling party's.