Jump Jersey Soft Play Memberships

Jump Jersey Soft Play Memberships

Becoming a member

Memberships can only be purchased online via our booking engine.

Once you have purchased a membership, every time you book an activity slot, simply apply your membership to your booking to reduce your cost to £0.

Who needs a membership

Our soft play memberships are for the child only. We do not charge entry for adults.

Payment methods

All memberships are to be paid in full at the time of purchase. We only have a monthly option available. 

Membership misuse

Memberships are non-transferable, on activating your membership you are required to upload photo ID and before playing you are required to check-in. If you allow another person to use your membership it will be cancelled without refund.

Membership types

The monthly memberships have no contract and are valid for 28 days from purchase.

We do not offer family memberships, however, you can buy more than one membership stored against one account.

Each time you book, our system will ask you which membership you wish to use for that booking.

What's included with a Jump Jersey Soft Play membership?

Jump Jersey Soft Play membership holders can book the following slots per day:

Soft Play

The following extras are not included with a Jump Jersey Soft Play Membership:

Children's parties 
Food and beverage 
Jump Jersey merchandise 

Uploading your photo ID

After purchasing your membership, you will be prompted to upload a photo for every person you have purchased a membership for.

After doing so your membership will automatically activate. This process is really easy and can be done from your phone, this means you are not required to carry a membership card. Photos are securely stored in accordance with data protection best practice. 

Booking slots with your membership

All activity booking slots are subject to availability, we cannot guarantee the slot you may want to book is always available, especially at busy times.

Activity slots can only be booked online via our booking engine. If you're logged in, your membership benefits will automatically be applied to your activity booking. 

Booking for non members

A member can book for a non-member(s) at the same time, our online system will only discount the member's slot.

Membership misuse

Memberships are non-transferable, on activating your membership you are required to upload photo ID and before playing you are required to check-in. If you allow another person to use your membership it will be cancelled without refund. 

Expiring memberships

When your membership expires, it automatically stops and its benefits cease to apply to your account.

You will be notified by email 7 and then 3 days before it expires with a link to renew if you wish.

Equipment restrictions

Height, age and weight restrictions apply to certain equipment in Jump Jersey Soft Play. Please read our terms and conditions  and our Soft Play Area Help before purchasing a membership to ensure you are fully aware of what restrictions may be applied to the person(s) you are taking the membership out for.

No show charges

Members can book slots up to 48 hours in advance, however, if you book a slot using your membership and fail to check-in for that slot you will be charged in full for that slot.

Please only book when you intend to use it.

Refunds

Once purchased, memberships cannot be changed or refunded.

Unfortunately, we cannot refund you for any slots purchased before you took out the membership.

Data protection

In order to be a Jump Jersey member, we are required to keep your photographic image on file for the term of your membership, once your membership has finished you can request in writing that we delete your image.