We all want to make holiday plans and here at Les Ormes, you can book with us in total confidence that you are covered by our COVID-19 Refund Policy.
Book with confidence against:
COVID-19 Refund Policy for Summer 2021
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How to book a climbing party
Climbing parties can only be booked online via our booking engine.
Party availability is as shown on the booking engine and can be booked online up to 90 days in advance.
Age, weight & height restrictions
To participate in a climbing party guests must meet the following restrictions:
Be over the age of 5
Be at least 1 metre tall
Be over 15kg and under 120kg
Numbers of guests
The minimum number of guests for a climbing party is 10, the maximum is 20.
You can increase your numbers after booking up to 48 hours before the party by emailing firstname.lastname@example.org provided slots are still available.
At peak times including weekends, we may not be able to respond by return email, we will respond as soon as we can.
We can not change party details by phone we require it by email.
During climbing parties, children under 12 must be accompanied into Jump Jersey by an adult in the following ratios:
Children aged 5 to 11 years old inclusive
1 adult to no more than 5 children
Party food & drink
Party food is served as a buffet straight after your activity has ended. We can cater for specific dietary needs on the day without notice.
The buffet includes:
Housemade 4oz burger
Breaded fish goujons
Southern Fried Chicken
Vanilla ice cream
Orange or blackcurrant squash
Tea & coffee for the adults
The party food will be served in Jump Jersey
You will be given access to the table 30 mins before the party starts to decorate. To reduce waste, we don't allow sprinkles, confetti or banners.
Party duration & timings
Please arrive at Jump Jersey 30 minutes before your climbing party starts.
The whole party will last approximately 1 hour 45 minutes.
What's included in the party package?
- 45 minutes access to the activity
- Party food
- Party bags (backpack with a frisbee, water bottle, straw, sweatband & pen)
Cancellations & refunds
Party packages are firm and can't be cancelled or changed after booking.
Please only book if you are sure.
Hot weather disruption
The maximum operating temperature for Jump Jersey is 25 degrees Celsius. If the temperature, as recorded by Jersey Met, is forecasted to exceed 25 degrees 48 hours in advance of your booking, we may close Jump Jersey in the interests of health and safety.
In these circumstances we will contact you and endeavour to move your group/party to a different date, however, this does not affect your right to a full refund.
For more details, please read our full terms and conditions.
Are masks required?
We strongly advise that masks are worn by non-participating customers whilst inside the building, thank you.